24-7 & West Wisconsin Telcom - Menomonie, Wisconsin

24-7 & West Wisconsin Telcom: A Reliable Telecommunications Provider

For individuals and businesses in Menomonie, Wisconsin, and the surrounding areas, 24-7 & West Wisconsin Telcom offers a comprehensive suite of telecommunications services and technical solutions. Located at 912 Crescent St, Menomonie, WI 54751, United States, this locally-owned and operated company distinguishes itself through personalized service, technical expertise, and a commitment to customer satisfaction. Their phone number is 7152312000, and their website, wwt.net, provides detailed information about their services and offerings.

Specialties and Services

24-7 & West Wisconsin Telcom operates as a versatile telecommunications service provider, catering to a diverse range of needs. Their core specialties include:

• Telecommunications Service Provision: They offer a robust selection of internet services, including fiber optic, ensuring high-speed connectivity for residential and commercial clients.
• Computer Repair Service: Recognizing the importance of reliable technology, the company provides expert computer repair services, addressing hardware and software issues with professionalism and efficiency.
• Security System Supplier: 24-7 & West Wisconsin Telcom also acts as a supplier of security systems, assisting customers in safeguarding their homes and businesses with comprehensive protection solutions.

The company’s approach prioritizes understanding each client’s specific requirements, allowing them to tailor solutions that precisely match those needs. This dedication to customization is a key factor in their positive reputation.

Location and Accessibility

The physical location at 912 Crescent St, Menomonie, WI 54751 provides a convenient point of contact for clients seeking assistance or information. The facility is designed to be wheelchair-accessible, ensuring that individuals with mobility challenges can easily access the premises. Furthermore, the location boasts a wheelchair-accessible entrance and a wheelchair-accessible toilet, demonstrating a commitment to inclusivity and accessibility. Acceptable payment methods include Debit cards and Credit cards, offering flexibility for customers.

Customer Feedback and Reputation

24-7 & West Wisconsin Telcom has garnered a strong reputation within the local community, evidenced by 23 reviews on Google My Business. The average customer opinion stands at 4.3/5, indicating a high level of satisfaction. Notably, many customers appreciate the company’s local presence and the personalized service they receive, contrasting positively with the often impersonal experiences offered by larger national providers. One recurring theme in the reviews highlights the speed and efficiency of their services; for instance, a customer described setting up their fiber optic service in under 10 minutes, and receiving a technician appointment within 24 hours. The employees are consistently praised for their professionalism and friendliness, contributing significantly to a positive customer experience. Several individuals specifically mention the value of having a local provider who understands the community’s unique needs, a benefit not consistently found with larger, more distant corporations. The shift from a less satisfactory experience with Starlink to 24/7 & WWT fiber underscores this point, with customers experiencing a marked improvement in service quality and responsiveness.

Key Features and Benefits

Here's a summary of the key features that distinguish 24-7 & West Wisconsin Telcom:

• Local Expertise: As a locally-owned business, they possess a deep understanding of the region’s telecommunications needs.
• Personalized Service: They prioritize building strong relationships with clients, offering tailored solutions and attentive support.
• Reliable Technology: They provide access to high-speed internet, cutting-edge security systems, and dependable computer repair services.
• Accessibility: The facility is designed to be accessible to individuals with disabilities.
• Prompt Service: Customers consistently praise the speed and efficiency of their service delivery, including rapid technician response times.

In conclusion, 24-7 & West Wisconsin Telcom represents a dependable and customer-focused telecommunications provider dedicated to serving the Menomonie community. Their commitment to quality, accessibility, and personalized service makes them a valuable resource for both residential and commercial clients.

👍 Reviews of 24-7 & West Wisconsin Telcom

April

5/5

There is nothing like a local provider in comparison to the big companies. We went from Starlink (awful experience) to 24/7 & WWT fiber, and have been nothing but happy. Setting up the service took me less than 10 minutes, and within 24 hours, I was scheduled with a technician. Local company with local people. It really doesn't get better than that!

Alicia W.

5/5

I recently had a fiber optic installer come out to our place and was super happy with our internet service when done. The employee was very professional and friendly.

Bryce C.

1/5

24/7 offers cable/internet services that are astronomically more expensive than their competitors (i.e Spectrum/AT&T/CenturyLink). It would perhaps be worth it if they provided a better service but they do not, it is worse. If you have a problem with Spectrum you can call any time of the day and get help and you can do practically everything on their website. With 24/7 you can only call during business hours to get help-- they do have an answering service for after hours but they operate in a limited capacity and most things will have to wait until the next day; their website is also outdated by about 15 years so good luck with that. Pricing wise, when I was living in Minneapolis I was paying CenturyLink $60 a month for a 1 Gigabit of internet a month with no data caps. 24/7 charges $328.90 a month for the same service-- that is $3226 dollars in difference per year! Spectrum gives you 200 mbps for $50 a month, in order to get 200 mbps at 24/7 you would have to pay $178.9 a month. The facts don't lie.They will argue that their service is better and that Spectrum or CenturyLink uses a "shared pipe"-- I have had 5 different cable providers over the years and they all point fingers and say that their competitors use "shared pipes". Whether this is true or not is irrelevant since my current Spectrum service is better and faster than anything 24-7 provided me, "shared pipe" or not. Also the company they use for their cable service is called CELECT and when you go to their website it literally gives you a virus-- not even joking ( I really wish I was). Usually when a small company is trying to break into a competitive market (such as the cable/internet provider market) they charge less than their competitors and offer a superior service in order to get a foothold and grow-- I guess 24/7 decided that they would charge more and offer a inferior service. ¯\_(ツ)_/¯

I will concede though that when you call the people that answer the phone are very nice, helpful, personable and seem to take pleasure in helping customers. The management is really letting them down by making these greedy pricing decisions. It's truly a shame.

Do yourself a favor and get Spectrum or CenturyLink instead-- you will thank yourself.

Erin M.

5/5

Got good internet for a good price. I paid the exact price they said I would month to month. This may sound like a given but for an ISP this is really a step above the rest. I recently moved away where I can only go through comcast or centurylink. Currently with centurylink and paying twice the amount that i was promised due to mystery monthly charges. If you are in an area where you can get 24/7 do yourself a favor and take it.

Ben S.

5/5

Absolutely amazing cable company, especially compared to the competition. Their employees are super friendly and you can always talk to someone who can get things done.

Travis S.

5/5

Excellent fiber internet provider. Solid service. Reasonable packages and very responsive to customer requests.

Elizabeth J.

5/5

Wonderful people to work with. Very friendly and fast service. Love everything about this place!

R K.

5/5

Love that is local and I can actually stop in and review everything! Ways a friendly smile