Jostens - Russellville, Arkansas

Overview of Jostens at 614 W Main St A, Russellville, AR

Jostens, located at 614 W Main St A, Russellville, AR 72801, United States, is a notable business that specializes in promotional products and sports memorabilia. For those seeking to enhance their brand visibility or looking for unique sports-themed items, Jostens stands out as a reliable supplier. Additionally, their website jostens.com offers a comprehensive look into their range of products and services.

When considering visiting or contacting Jostens, it's important to note their address: 614 W Main St A, Russellville, AR 72801, and their convenient phone number 800-567-8367. For those who prefer online shopping or inquiries, their website is fully functional and accessible.

For accessibility, Jostens has made significant efforts by providing a wheelchair-accessible car park and a wheelchair-accessible entrance. This ensures that their services are available to everyone, including those with mobility issues. Payment options are also diverse, accepting both debit cards and credit cards, catering to different customer preferences.

In terms of customer feedback, Jostens has garnered 13 reviews on Google My Business, which, although not overwhelming, provide a starting point for potential customers to gauge the company's reputation. The average opinion tallying these reviews stands at a modest 2.8/5, indicating there might be areas where Jostens could improve. However, it's also important to consider that online reviews can be subjective and may not always reflect the full picture.

For someone looking into Jostens, it's recommended to first explore their website to get a feel for the variety of products offered and perhaps place an order online. The phone number provided is also useful for those who prefer direct communication or have specific inquiries that aren't easily addressed through their website.

Despite the average rating, Jostens' commitment to accessibility and their broad range of products, especially in promotional items and sports memorabilia, make them an interesting choice for businesses and sports enthusiasts alike. If you're considering a purchase or just want to learn more, visiting their website at jostens.com is a step in the right direction.

👍 Reviews of Jostens

Katie P.

1/5

Such a scam. Every kid deserves a cap, gown and tassel at MINIMUM! Not everyone can afford the basics at these prices and that’s not the kid’s fault. Had to pay $18 for a 50 cent tassel that was supposedly included in a $45 cap/gown/tassel package. $12 shipping because I didn’t want the $200 package. Absolutely robbing people.

Joy B.

1/5

This particular Josten location is not customer friendly and can not take responsibility for their actions. I purchased a class ring for my son. He is graduating a year early. I had been sick and financially set back. So when my son asked about his class ring I couldn’t guarantee I could get it for him. He showed me what he wanted and I kept it close to me. I notice I could make payments and not have to pay all at once. I made my payment on January 31,2024. When the payment was made and posted I was under the assumption that the ring order would be sent to manufacturers. At least that’s what it says online. I made all payments then called about the ring. The online info tells you that it will be sent to local office or mailed. When I inquired about the ring I discovered the ring was not ordered as stated. It was not ordered until I made the last payment. When I contacted the Russellville Office I was called a liar and told it says nothing of the sort. I was also ignored and not once was I apologized to. I know it gets hectic around this time of the year but we all know mistakes happen. But to represent a company with an impeccable reputation as Josten the manner in which I was talked to and treated was unacceptable. Not once have they acknowledged the ball being dropped on their end! Now I don’t know when to expect and ring I paid for in March. As a former Pope County resident it’s sad that the business sector has allowed themselves to act as such. Russellville as a whole prides themselves on customer friendly behavior but I see that’s not the case here. Jostens is a wonderful place to purchase from. However you may want to do your due diligence when it comes to these ppl.
We’ll have bars days but to openly without shame call a customer a liar and then block and ignore a paid customer displays how much concern they are about your money, time or special moment.Simply rude, disrespectful and sad.

Maggie T.

1/5

I received my son's announcements yesterday and I am highly disappointed. The paper is of poor quality. The font size is so small I can barely read it and the school crest on the front doesn't even match the school colors. It is printed so darkly that you can hardly see what it is supposed to be. For the amount of money, I spent on these I would think at the very least they would be a good quality card stock and not just quarter-folded printer paper. I don't even want to use these.

Jamie M.

1/5

I ordered a minimal class ring that was way over priced, with the high hopes that it would simply be made and sent to my school just like everyone else's. After waiting about a month after everyone else got their rings, I still didn't have mine. It had been lost in the mail, but I was never notified. Might I mention that the ring had been paid in full a few weeks after ordering it. I finally got my ring, opened it with excitement, and they had made a mistake on it! I understand that mistakes happen, but with a sheet that says EXACTLY what I wanted on it, I expected the ring I ordered. I reluctantly sent the ring back to Jostens in order to have them correct their mistake, after having to pay for postal insurance of course. I am on day 28, and still counting. I have not heard from Jostens, letting me know anything about the status of my ring, and am very unsatisfied.

Ashlea

1/5

Do yourself a favor and order your senior items elsewhere. This place is not worth the headache.

L H.

1/5

They should be ashamed of themselves with the price gouging on the yearbooks!

Karen B.

5/5

Very friendly and so helpful!

Browneverfrown

2/5

Just pay my bills