Cold Stone Creamery - Goodyear, Arizona

Kitty N.

Cold Stone Creamery is always great! Granted, I did not take my kiddos here when they were very little, as ice cream for them, was ice cream. They did not care where it came from, as long as they received it.
Now, they are a bit older, and I desire for them to know good products from cheaper ones. Granted, there is always a time and place for this. They are now able to appreciate the difference. Cold Stone is relatively expensive. Be prepared to spend around $10 per individual, even for a child. Nevertheless, it is a nice treat and good to cultivate their taste buds beyond McDonald's ice cream. Enjoy, but be prepared to open your wallet a bit wider.
They offer toppings that are a bit more exotic.
They used to offer malt powder, which they no longer offer. That has always bummed me out! Bring back the malt powder!

Sarah R.

Listen. I’ve tried on two separate Friday nights. Both times they screwed up. Banana caramel crunch. The first time they didn’t out the damn caramel in. It’s in the damn title. The second time they put walnuts instead of candied pecans. I get that my husband is going out of the car to get it and he has zero clue what’s supposed to be in it but seriously there’s a recipe card for these. It’s a “signature flavor whatever you call it” what would it matter if I were there they’d still be making it on down the way and I wouldn’t have seen it then either. I can’t go back.

Edit: apparently they don’t care if it isn’t right now we have to check cameras before I can get a refund. How bout this I’ve had it correctly out of state I know what an “almond”’is and what a foul walnut is…I don’t care if your employee put whatever was supposed to be in her mind in the ice cream I’m a person who doesn’t like it. I’ve had it correct several times in California. From cold stone. I’ve paid almost twice this amount and yet I’m arguing on the phone because you use the excuse that I can’t get a refund. Don’t bother if they make a mistake they won’t do a thing but blame you.

Ross M.

I remember the cups being over filled to where you got ice cream everywhere. Maybe they've changed but this cup is barely at half.

Russ P.

Ordered online. Arrived at advised time. No other customers there. They said they never received our order and began to make it. While making it informed us that two of the items we ordered they didn't have ( kit kats and oreo creme ice cream. They handed us the order and only 3 of the 4 items we ordered were in the bag. Kids working were nice but overall a mess for $40 of ice cream.

Bobby W.

Visited 1/26 at 1:20 pm. No milkshakes....
No milk... No vanilla ice cream... No blender?
Weird.

E B.

The owner needs to take care of the place.
Feels outdated because it's not clean.
Staffs attitude isn't the best
No gloves
No hairnet
Counters are unclean.
The bathroom was disgusting .
Water dispenser broken.
Whoever owns the branch, please get off your couch and get to work.

Mrs.

I ordered a small, 4 inch birthday cake. They packed it in a huge cake box that was way too big for the cake. The cake fell over in the box and messed up the writing on the top. I'm not sure if the word "Happy" fell off, or if they forgot to write it. The cake just says "Birthday".

On another topic, I'm happy to see that have 'plant based' ice cream. In not sure if that means vegan or vegetarian though. I'll have to look into that at another time.

Bianca S.

Ice cream after a warm-ish day was perfect. We went around 3:15pm today and it wasn't busy at all so we were able to order quickly and leave quickly. My favorite is coffee and banana ice cream mixed with pie crust and walnuts. I know it sounds weird but it is so good!! Try it, if you are open to trying new things. 😉