Hidden Connections Inc - Alameda, California

Peggy H.

I have had Si Lewis (Hidden Connections) install three TVs of various sizes in my house at different times. The TVs all were wall-counted with the power cords hidden within the walls and tied behind and into the nearest power outlets. One was even tied into the roof antenna through the attic and down the wall to the power. I am so pleased with the work that was done for all three installations. Hidden Connections does very professional work. Si is the owner and is professionally friendly, knowledgeable about all phases of the project, protects the project area with floor tarps, and cleans up the installation site when done. His prices have always been reasonable. He has met every appointment time and has always been prepared. I would recommend him to anyone who needs this type work done...and/or wants to install a security system.

MD E.

It isn't often that you meet an experienced professional who is as thoughtful, considerate and skilled as Si (of Hidden Connections). One of the first things you will notice about him is that he is an excellent listener. He doesn't just hear you, then immediately try to sell you something you don't want, he actually listens without interruption, takes notes, then does his best to provide advice within the stated parameters of what you conveyed to him.

While sales people in a store or on the phone typically want to talk you into an expensive piece of equipment for their commission benefit, Si will actually tell you that you don't need to spend money on that piece of equipment if it doesn't fit within your stated needs. He will tell you that a less expensive piece of equipment will serve you well. As electronic equipment becomes increasingly complicated, it's good to know you can turn to Si to provide pragmatic and objective advice.

Si is also very organized and clean when he performs an expert installation. He labels all wiring for easy identification and cleans up after he completes his work. If you have questions, even after you've paid him, he actually responds and cares enough to address any concerns. He even goes above and beyond what is typically experienced nowadays: When I needed a new remote for an older amplifier/receiver and couldn't track one down online, I assumed I would have to make to do until Si suddenly emailed me and told me he found one online and it was being mailed to my house. I didn't ask him to do that, he just did it because he is a thoughtful person who cares about his clients.

Please note that I don't write reviews very often, typically only if a product and/or service is either excellent or very poor. In addition, I am a known to be a bit of perfectionist about things, and most of the time I find a product or service doesn't meet my expectations. In this case, the thoughtful service provided by Si has gone above and beyond.

He has my highest recommendation.

Bill K.

Fantastic! I believe the most important part of a relationship with any company is trust, and there is no business more trustworthy than Hidden Connections. The owner, Si Lewis, is smart, knowledgeable, and would never sell you anything you don't need. In fact, he has always made sure I spend the least amount of money for the services I want. Kevin, their technician, is courteous, fast, and thoughtful when he has installed equipment in my house. I have been a customer for over 20 years and will continue to be one for a long time to come.

John B.

I live in Alameda, and I recently got Internet service from Common Networks. They place antennas on the roof that connect via Ethernet to routers inside the house.

I hired Hidden Connections to do a wall run from the attic to a closet where the Common Networks router is connected. Si and his team responded quickly to my email requesting a quote. The price was very reasonable.

Si did the job himself. He was prompt and came up with better solution, involving adding a power outlet in the closet, than the one I had in mind. He left the site clean. I was very pleased.

Heather L.

The entire team at Hidden Connections is absolutely first-rate. They provide old-fashioned service, customer care, and workmanship for a product that is at the cutting edge of modernity. What a combination! Si listened to our needs and priorities, and developed a cost-conscious proposal that got us exactly what we wanted — a seamless Internet experience, updated sound systems in multiple rooms and locations, and a new outdoor sound system. Alice did all of our scheduling and billing cheerfully and professionally. We were already “sold” on Hidden Connections, and then along came our incredible installation team, Kevin and Jeff. These two were friendly experts who paid attention to every detail — they were always on time, worked hard, and patiently trouble-shot everything until the system was perfect. Thanks, to you, Hidden Connections, our home is filled with music again!

Patrick J.

Likely the most courteous, most professional, and most knowledgable service providers we've ever had. We feel fortunate to had Hidden Connections do the camera work so we can now have continuous monitoring of our handicapped son. They are simply the best.

Dana K.

So and his daughter did a masterful job mounting our 65” TV above an antique dry sink. They were quick, professional and cleaned up when they were done!!! It looks absolutely perfect!!! I would highly recommend Hidden Connections!!

Carmen C.

Si was great. He swapped out my mounted 65 inch flat screen TV and mounted a new sound bar. He works fast and is very thorough, knowledgeable and professional, plus just an all around friendly guy!