Photo Pro Lab - Napa, California

James C.

Terrible service if you have to deal with Nikha (the owners daughter from what I can tell). Made me pay twice, I ordered photos for Canadian Permanent Residency and they messed it up twice. First not providing the correct info on the back of all of the photos I ordered. Second by not providing the digital copies that required.

Instead of just doing the right thing and compensating me, she argued with me and wasted my time. Forced to pay again. Not coming back, never dealt with an owner that's so disrespectful to long-time clients. They also don't hold records of your photos for longer than week. Who runs a service like this for legal applications without backing up what clients pay for?

JFPhotos

We were visiting from out of town and happen to finish one roll of 35 mm. I looked up Film stores in Napa. I have nothing but great reviews. Great customer service they help me right away. Would recommend for anyone in the area five out of five.

Eric N.

The girls at Photo Pro saved the day for me. I’d been so wrapped up in my dogs diagnosis with cancer that I’d forgotten to get a picture she wanted printed onto a metal backing for her birthday. I actually forgot her birthday all together if I’m being honest. I rushed down to Photo Pro and they had the picture printed in under an hour, just in time for my wife’s birthday dinner. They were very helpful, kind, and the product was perfect. Thank you Photo Pro

Vickie G.

Photo Pro did a fantastic job for us, creating wrapped canvas wall art from an original family painting! Photo Pro is where we go when we have special photo projects!

Damaris H.

Really amazing owners who helped me with some paperwork trouble I had to do for work. They go above and beyond to help and make sure you are getting the best care and business. 5/5 stars

Joan T.

I should really give THREE five star reviews. The first for passport photos and helping me expedite my renewal. The second for MORE passport photos when I found out I need an international drivers license. And finally for Notary service on ZERO notice. These folks are GREAT! Bring them a problem—they solve it!

Kathleen K.

This review is way overdue! These guys are really the pros. We are always greeted right away when we walk in and with a smile (every time). I have used their notary and passport photo services and have seen people getting photos printed. They do it all here. They’re quick and very good at what they do.

Esther G.

I've been to Photo Pro twice - once for Live Scan fingerprinting and once for passport photos. On both occasions, I walked in without an appointment and was immediately greeted in a friendly manner and served promptly and efficiently. Prices for the services were very fair, and I received exactly what I needed. I didn't even realize before my passport photo visit that they will help you prepare your documents and send them for you, which saved me extra work and a trip to the post office I was expecting to make. Staff are personable and patient, and they respond to questions thoroughly. I'm glad I discovered this place!