DigitalMarketer - Austin, Texas

johan

Do not use! Got trapped by buying a video course for $95 and apparently automatically got signed up for a 'free' membership I never wanted nor used and ended up paying $95 PLUS $295!! After contacting support they told me to suck it up. I was apparently meant to take action to 'unsubscribe' to this but nowhere was I informed. Unethical business and sneaky ways to take your money are NOT a good practice.
Worst experience ever!

Ken M.

1) Purchases not available, I purchased Email Mastery a few weeks ago and was about 1/4 the way into the program and now its gone no longer available in my purchases profile.
2) I see for some reason I am set up on the $95 recurring monthly billing, there should be no subscription billing as I did not sign up for this. I thought this was addressed with Reene Johnson by email about 3 weeks ago. She assured me I would NOT be charged a subscription billing. That has not happened.
3) I have tried to cancel the Subscription using the Cancel Subscription button, However, this does not seem to work.
4) The password system does not work, each time I want to login I need to reset the password and the password does not get saved.
5) The online support chat people do not respond, says they respond in minutes, its been days now.
6) The telephone support people do not answer
7) Email support stopped replying weeks ago

I must be fool, because I had the same experience 2 years ago.They stiffed me for a monthly subscription back then, when I just purchased a single course. I took months for the subscription billing to stop. Shame on my for trying again.

Colin W.

Please do not give them your email address. They will spam it relentlessly and it’s difficult to unsubscribe. I must have tried to unsubscribe 10 times and the emails just kept coming. Isn’t that illegal?

Alexander I.

Fraud.

I payed for an event in San Diego. But because of Corona it was canceled.

Without letting me know, they had an online event in december. which i could not, but also not want to attend. Because i don't want to pay for an online event. Or video's.

The reaction now is: "As the show has now passed were are unable to issue any transfers or refunds. "

And that's it....

Rank S. C.

Been a member for years... have attended events... have followed and purchased Ryan’s stuff for years even before digital marketer surfaced... always great material and has helped me become the marketer I am today. Highly recommended.

Vuemobi M.

The Digital Marketer’s office in Austin is spacious with open floor plan for the staff to collaborate. Conveniently located on the south west of downtown Austin overlooking the Greenbelt. The staff here are friendly and accommodating. Ample parking spaces foe the visitors as well.

Alberto H.

First I have to say that this guys are one of the best marketers anywhere by far however they do not respond to calls or emails I have spend at least $3000 dollars in training and they are amazing but every time I need to access them there is always a problem as of now I can not access of training that I already paid for.

Customer service needs to improve a lot.

Jeffrey K.

Digital Marketer is absolutely the best on-line marketing training available anywhere. I read one of the other reviews and was surprised that someone was offended to be offered an upgrade. DM is different because they walk their talk and prospects are brought in through a lead magnet.

I have applied DM strategies to my own business, with incredible results. You can have reasons or results. I choose results by following and modeling after Digital Marketer!