Blue Ridge - Palmerton, Pennsylvania

Blue Ridge Television: A Reliable Internet Service Provider

For individuals and businesses seeking a dependable internet service provider, Blue Ridge Television (BRCTV) stands as a noteworthy choice. Located at 463 Delaware Ave, Palmerton, PA 18071, and readily accessible at 08262555, BRCTV offers a range of services focused on delivering consistent and reliable connectivity. Their website, brctv.com, provides comprehensive details about their offerings and service area.

Location and Accessibility

BRCTV’s physical address at 463 Delaware Ave in Palmerton, Pennsylvania, places them within a strategically advantageous location for serving the surrounding communities. The company demonstrates a commitment to inclusivity by providing a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily access their services. This dedication to accessibility underscores their customer-centric approach and reflects a conscious effort to cater to a diverse clientele.

Services and Specializations

While primarily recognized as an internet service provider, BRCTV’s core competency lies in delivering stable and efficient broadband connections. They cater to a variety of needs, ranging from residential users seeking reliable home internet to businesses requiring robust connectivity for their operations. The company consistently strives to meet evolving technological demands, ensuring that their services remain competitive and aligned with the needs of their customers. Their commitment to providing a seamless online experience is evident in their ongoing efforts to maintain a high-quality network infrastructure.

Customer Feedback and Reputation

Blue Ridge Television has garnered a significant number of reviews on Google My Business, showcasing a total of 53 customer testimonials. The average opinion received is 3.4 out of 5, indicating a generally positive perception among users. These reviews highlight several key strengths, including a consistently helpful and friendly customer service team, often praised for their knowledge and willingness to assist customers. Many clients report experiencing proactive problem-solving and appreciate efforts made to minimize costs, suggesting a dedication to transparent and value-driven service. The consistently positive feedback suggests a strong focus on customer satisfaction and a commitment to resolving issues efficiently.

Key Features and Benefits

• Reliable Connectivity: BRCTV prioritizes stable and dependable internet service, minimizing disruptions and ensuring consistent performance.
• Customer Support: The company’s customer service team is frequently cited for its responsiveness and helpfulness, offering valuable assistance to customers experiencing technical issues or seeking service inquiries.
• Accessibility: The wheelchair accessibility features demonstrate a commitment to inclusivity and cater to a broader range of users.
• Competitive Pricing: Clients frequently mention the value they receive for their investment, appreciating the affordability of BRCTV’s services.

Recommended Information for Prospective Customers

Individuals considering Blue Ridge Television should prioritize contacting the company directly to discuss their specific internet requirements. Inquiries regarding available internet plans, data allowances, and pricing structures should be directed to their customer service team at 08262555. It is advisable to confirm service availability within the specific geographic area before committing to a service agreement. Furthermore, prospective customers should inquire about any promotional offers or discounts that may be available. Visiting the website at brctv.com can provide additional details about service packages and company policies.

BRCTV’s dedication to accessibility, coupled with positive customer feedback regarding its support team and reliable service, positions it as a viable option for those in need of a dependable internet provider. The company’s commitment to meeting customer needs and adapting to technological advancements suggests a sustainable and forward-thinking approach to the industry. Potential clients are encouraged to explore the resources available on their website and contact the company directly to determine if BRCTV aligns with their specific requirements.

👍 Reviews of Blue Ridge

Jason S.

5/5

The customer service team is very helpful and friendly. They knew exactly what was needed and even tried to save me some money!

Bridgett R.

1/5

I was told the wifi router I got a few years ago was obsolete. They told me to come and get another one no charge. Turns out the new unit requires a modem too. Which costs a additional 5.99 a month. The person behind the counter wasn't very nice either. I asked if this would improve my internet service. She didn't know. I just took my old router home again.

Michael F.

1/5

I have called 7 times in 6 days to find out why blue ridge has not shown the phillies games 5 straight games the new channel 743 is supposed to carry the overflow when there is a conflict in games on channel 634 blue ridge tells me NBC chooses which games they show I doubt NBC would say here is a new channel but we are not going to show anything on it the overflow games are only broadcast on nbcsp+ blue ridge says we don't have nbcsp+ only nbcsp until they realize and admit they're mistake If I want to watch the phillies game I have to travel into service electric territory 8 miles away

Chelsey F.

5/5

I had a modem go bad and when I got there they had it waiting for me. I wasn't familiar with Palmerton and was cutting it close to their closing time. They waited a few minutes after even to make sure I got the modem! Had an excellent experience!

Eric A.

1/5

Terrible customer service. Spotty service which was corrected after ~4 months. They provided a refund but their auto-payment service wasn't smart enough to not charge my bank account. I called them today and asked for a refund (which they granted) but said it would take ~4 weeks. Absolutely terrible service and technology infrastructure. Will NEVER utilize Blue Ridge again.

Tazzy D.

1/5

If I could give 0 stars I would. I moved to the area from an area that I had Xfinity and Xfinity was amazing compared to this Blue Ridge Cable service. The TV and internet are constantly going out of service and not to mention the price. I'm paying $30 more now than I did with Xfinity and that's with a promotion. When the first year is done it goes up $30 and then after that year it goes up another $40. This service absolutely sucks. I pray that Xfinity comes to the Lehigh Valley area.

Julia L. R.

1/5

If I could give 0 stars I would. This company is a monopoly in the area but their service is constantly dropping, their equipment is always faulty, and they charge an absolutely outrageous amount for basic Wi-Fi. An absolute joke.

GoldenGod

1/5

I'd give lower than 1 star if i could there sales reps lie to you. If you upgrade your internet make sure you ask them about being charged extra and not to lie to you. I was straight up lied to and overcharged and had to pay the first month for 2 internet packages just because of the days the billing cycle fell on!!!! Give me a break Blue Ridge Your losing us as customers and i hope everyone that reads this either stops there service with you as well and people looking for a tv/internet provider go with someone else. Blue Ridge is hands down the worst. Im not exaggerating one bit.