Next-Mark - Sarasota, Florida

Introduction to Next-Mark

For individuals and businesses seeking comprehensive marketing solutions, Next-Mark presents itself as a multifaceted agency. Located at 40 S Pineapple Ave #100, Sarasota, FL 34236, Next-Mark operates as a full-service firm, encompassing expertise in marketing, advertising, public relations, and website design. The agency’s core mission is to elevate client brand visibility and drive measurable results through strategic and creative campaigns. They cater to a diverse clientele, ranging from small local businesses to larger corporations, adapting their services to meet specific needs and budgetary constraints.

Services Offered

Next-Mark distinguishes itself by offering a broad spectrum of integrated services. Specifically, their offerings include:

• Marketing Agency: This encompasses strategic planning, market research, brand development, and campaign execution. They focus on understanding target audiences and crafting tailored messaging to resonate with them.
• Advertising Agency: Next-Mark handles all aspects of advertising, from concept development and creative design to media buying and campaign optimization. They utilize a variety of channels, including digital, print, and broadcast media.
• Public Relations Firm: Their public relations services are designed to build and maintain a positive brand reputation. This includes media relations, crisis communication, event management, and influencer outreach.
• Website Designer: Next-Mark crafts visually appealing and highly functional websites. They specialize in responsive design, ensuring optimal viewing experiences across all devices. Their website design services also include SEO optimization and content management system (CMS) integration.

Location and Accessibility

Next-Mark’s physical address is 40 S Pineapple Ave #100, Sarasota, FL 34236. The location is strategically positioned within Sarasota, offering convenient access for clients and employees. Furthermore, the agency prioritizes accessibility. They boast a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating their commitment to inclusivity and ensuring a comfortable experience for all visitors. This commitment to accessibility reflects a broader value of customer service and user experience.

Opinions and Reviews

Currently, Next-Mark has a single review on Google My Business, resulting in an average opinion of 1/5. This significantly low rating warrants careful consideration. While the agency claims to offer a wide range of services, the limited feedback suggests potential areas for improvement regarding client satisfaction. It’s crucial to investigate the reasons behind this negative feedback and address any underlying issues before engaging with their services. Further research and potentially contacting previous clients (if possible) would be recommended to gain a more balanced understanding of the agency’s performance.

Website and Contact Information

For more detailed information, prospective clients are encouraged to visit the agency’s website: next-mark.com. This website serves as a central hub for showcasing their services, case studies, and team expertise. Alternatively, clients can directly contact Next-Mark using the following phone number: 9415442765.

Key Features and Considerations

Here's a summarized overview of Next-Mark’s key features and points to consider:

Important Note: Due to the limited positive feedback available, potential clients are strongly advised to conduct thorough due diligence before engaging with Next-Mark. This includes requesting case studies, contacting references, and carefully evaluating their approach to client service. While the agency’s diverse service offerings are appealing, the current feedback necessitates a cautious assessment. They may require significant improvement in client satisfaction to warrant a recommendation.

👍 Reviews of Next-Mark

D M.

1/5

TL;DR: In my experience, Joseph “JT” Grano of Next-Mark, LLC provided disorganized and unprepared Salesforce consulting, failed to meet deadlines, and showed little concern for major project errors. Ultimately, the implementation had to be pulled from production due to numerous issues, and despite these failures, he was unwilling to offer any refund or concession. In my view, his contradictory advice, poor communication, and lack of urgency demonstrate a subpar level of professionalism, and I would strongly advise others to avoid hiring him.

*****

I want to share my extremely negative experience working with Joseph “JT” Grano of Next-Mark, LLC on a Salesforce implementation project. From my point of view, it was a complete disaster—so much so that I feel compelled to warn any potential client to exercise extreme caution before hiring him.

Inefficient and Unprepared Discovery Sessions
- In my experience, the discovery sessions were highly inefficient, and JT appeared poorly prepared.
- Despite providing detailed documentation, it seemed he was unable to grasp moderately complex concepts, such as our lead intake process.
- Long conversations with JT felt fruitless, as he appeared to misunderstand critical points I had explained multiple times.

Missed Deadlines and Chaotic “Go-Live”
-The project was expected to launch in November, but due to JT’s apparent lack of organization, it didn’t go live until February—and even then, it was riddled with errors.
- The issues were so severe that the system had to be pulled from production, directly impacting our sales. In my view, JT showed no sense of urgency in addressing these major problems.

Lack of Concern and Poor Communication
- In my opinion, JT did not exhibit a genuine commitment to project success. Whenever I reached out in emergencies, he often stated he was busy with other clients and then failed to follow up later.
- This lack of support ultimately forced me to shut down the project after persistent, unresolved errors.

No Refund or Willingness to Negotiate
- Despite the extremely poor quality of the deliverables and the missed timeline, JT was unwilling to negotiate even a partial refund.
- This reinforced my impression of total indifference toward my concerns and to the project as a whole.

Contradictory Recommendations and Misleading Advice
- Before I committed, JT recommended using Salesforce Scheduler to boost his value proposition.
- After the implementation phase ended, he then claimed Salesforce Scheduler would not meet our needs.
- This contradictory approach felt misleading and, in my opinion, demonstrated a lack of due diligence on his part.

Morally Questionable Billing Practice
- All fees were collected within the first few months, despite JT not meeting critical deadlines.
- From my perspective, this approach seems morally reprehensible, especially given the incomplete, error-laden final product.

Severe Impact on My Business
- In my personal experience, the overall result was lost sales, wasted time, and a derailed project.
- I felt fooled, conned, and taken advantage of by Joseph “JT” Grano.

BOTTOM LINE:
Joseph “JT” Grano of Next-Mark, LLC did not meet the promised project scope, lacked urgency in resolving critical issues, and demonstrated no genuine concern for my business’s success.
If you value timely deliverables, competent project management, and basic professional courtesy, my personal advice is: steer clear of Next-Mark, LLC and Joseph “JT” Grano.
I wish I had known these facts before signing any agreements. Don’t be another victim of subpar Salesforce consulting services.