Association Management Solutions - Charlotte, North Carolina

Association Management Solutions: A Comprehensive Overview

Association Management Solutions (AMS) is a dedicated property management company specializing in serving Homeowners Associations (HOAs) and community associations throughout the Charlotte, North Carolina area and beyond. Located at 4523 Park Rd #104a, Charlotte, NC 28209, United States, AMS offers a full suite of services designed to streamline operations, enhance community living, and protect property values. Their commitment to responsive service is evident in their readily available communication channels, including convenient online appointments and on-site services.

Core Services and Expertise

AMS distinguishes itself through a comprehensive approach to HOA management. Their core services encompass:

* Financial Management: Detailed budgeting, reconciliation, accounts payable and receivable, and financial reporting provide transparency and ensure responsible fiscal stewardship. They handle all aspects of the HOA's financial health.
* Property Maintenance: AMS oversees routine maintenance, repairs, and capital improvements, proactively addressing issues to maintain property aesthetics and functionality. It's a key area of focus for ensuring a thriving community.
* Reserve Studies: They conduct thorough reserve studies to accurately assess the long-term financial needs of the association, preventing unexpected expenses and ensuring adequate funding for future repairs and replacements. This foresight is crucial for sustainable community planning.
* Vendor Management: AMS meticulously selects and manages vendors, negotiating competitive pricing and ensuring quality service delivery. This reduces costs and simplifies procurement.
* Legal Compliance: Staying abreast of local, state, and federal regulations is paramount. AMS ensures the HOA adheres to all applicable laws, minimizing legal risks and maintaining compliance.
* Communication & Community Engagement: AMS fosters clear and consistent communication with residents, providing updates, addressing concerns, and promoting a strong sense of community.

Location and Accessibility

Located in Charlotte, North Carolina, AMS is strategically positioned to serve a diverse range of communities. They offer accessibility through:

* Physical Address: 4523 Park Rd #104a, Charlotte, NC 28209
* Phone: 7049406100
* Website: amshoa.com
* Wheelchair-Accessible Car Park: Demonstrating a commitment to inclusivity and accessibility, AMS provides convenient parking for all residents and visitors.

Client Feedback and Reputation

Based on reviews on Google My Business, Association Management Solutions has garnered a 3.3/5 average opinion, indicating a mixed experience. While some residents have praised their responsiveness and helpfulness – as exemplified by a recent comment mentioning a quick resolution to a statement request – others have noted areas for improvement. The company’s dedication to efficient service, as highlighted by one client’s experience with Jeanell, suggests a strong commitment to client satisfaction. The consistent positive feedback regarding timely communication and proactive assistance points to a team focused on addressing resident needs effectively. The ability to schedule appointments online further streamlines the process and enhances convenience. AMS strives to build strong relationships with its clients and residents, understanding that a well-managed community is built on trust and open communication. They actively seek to improve their service offering based on feedback and evolving community needs. The consistent effort to provide rapid responses, such as immediately emailing a requested statement, showcases a dedication to exceeding expectations and building client confidence. The company continues to refine its processes to deliver a superior HOA management experience.

Key Benefits of Partnering with AMS

Choosing Association Management Solutions offers several key benefits:

* Expertise: Experienced professionals dedicated to HOA management.
* Efficiency: Streamlined operations and reduced administrative burden.
* Cost Control: Strategic vendor management and financial oversight.
* Community Enhancement: Improved property values and resident satisfaction.
* Peace of Mind: Confidence in knowing your HOA is in capable hands.

👍 Reviews of Association Management Solutions

MaryEllen K.

5/5

Call AMS today and spoke with Jeanell who I advised that I needed a a copy of my statement. She was very pleasant and helpful. By the time I got off the phone with her my statement had already been emailed to me.

Thank you for your quick response.

Michael

1/5

This is the WORST management company we’ve ever worked with. Rusty, our so-called property manager doesn’t respond and is nonexistent. I’ve sent multiple issues over 8 months and have not received one response nor fix. Find another HOA management company and run as fast as possible from AMS. $45/month for nothing and no service. But god forbid your late 1 day, and you’ll have a late fee on your HOA fee. I WOULD LOVE to be contacted by administration before we get legal counsel. Here is our latest beauty…

Tim J.

1/5

Rasing their rates 3x for 2026
AMS has never attempted to provide better services for our site. Has never attempted to improve the vendors or contracts or insurance rates. AMS has done absolutely nothing that would warrant an increase in rates, let alone a 3x increase. Our concerns are that AMS is increasing its rate 3x. It shouldn't even be as high as it is to begin with.

Erik M.

1/5

1 star is too many. Our sprinklers haven't worked for 1.5 years. Our "community manager" knows about. I have little to no pine straw in front of my townhouse and it's July. It's been over a year since the little amount that gets put out was put out. The front office won't let you talk to Management to complain about their services. They also won't relay messages. Horrible, terrible service would be an overstatement since no service is provided by AMSHOA.

Michelle G.

5/5

Fantastic experience with Kimberly and Jeanell! They were professional, responsive, and incredibly helpful throughout the process. They promptly answered all my questions and provided every detail!

Lee K.

1/5

ZERO STARS FOR ZERO EFFORT. (I could not post without marking at least one star)
Our local AMS Homeowners Association management company in Charlotte, NC is just one step above totally useless. They seem to exist for the sole purpose of taking 30% of our homeowner's dues as their management fees, paying the public utility fees but little else. I have reported numerous HOA covenant violations and they have done NOTHING about it other than reply with a form email and hiding being "due to privacy laws" as an excuse to never report if anything is being done. And, as it turns out, nothing ever is. Here is an example: AN ILLEGAL as written in the covenants chicken coop with rooster that awakens the neighborhood at dawn and crows all day.

Sarah S.

5/5

This is the best HOA group I have worked with. Stephanie DeCamp always responds to work orders and questions and is helpful and friendly in communication. Thank you for being easy to work with!

Simpson P.

5/5

Big thank you to Stephanie DeCamp for her quick response and great communication. This company always goes above and beyond with HOA requests and repairs. We appreciate you!