Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Introduction to Provident Credit Union (Redwood Shores Community Branch)

Located in Redwood City, California, the Provident Credit Union Redwood Shores Community Branch is a financial institution dedicated to providing personalized service, competitive rates, and fostering a community that values its members' financial well-being. As a member-owner, one can enjoy a plethora of services, including banking, insurance, and loan options.

Main Services Offered

• Sign on and locations services
• Appointment booking
• Search for specific banking needs
• Checking and savings accounts
• Term share certificates
• Investing and retirement planning
• Online banking
• Transfers
• Insurance
• Health savings accounts
• Mortgages
• Auto loans
• Equity loans and Home Equity Lines of Credit (HELOC)

Location and Access

The Provident Credit Union Redwood Shores Community Branch is situated at 210 Redwood Shores Parkway, Redwood City, CA 94065. The branch is easily accessible via public transportation and offers ample parking facilities for its members. Additionally, the location features a wheelchair accessible entrance and parking lot, ensuring that everyone can access the services they need.

Featured Characteristics

Provident Credit Union prides itself on its commitment to its members' financial health. As a member-owner, one can benefit from personalized service and access to a wide range of services, including banking, insurance, and loan options. The credit union also offers competitive rates and rewards for its members, making it an ideal choice for individuals seeking a reliable financial institution.

Practical Information

To contact the Provident Credit Union Redwood Shores Community Branch, one can call at Phone: 6505917845 or visit their Website: providentcu.org. The branch is open to members and the public Monday through Friday, from 9:00 AM to 5:00 PM. For more information on the branch's services and hours, please refer to their website or contact them directly.

Positive Aspects from Reviews

Several reviews on Google My Business highlight the value and satisfaction that members have experienced with Provident Credit Union. Positive aspects mentioned include personalized service, competitive rates, and a strong sense of community. Members also appreciate the diverse range of services offered, from banking to insurance and loan options.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.