Alaska Power & Telephone - Skagway, Alaska

Alaska Power & Telephone: A Comprehensive Overview

For individuals and businesses operating in and around Skagway, Alaska, Alaska Power & Telephone stands as a crucial provider of essential services. This electric utility company plays a vital role in maintaining connectivity and powering operations across the region. Located at Address: 110 Spring St, Skagway, AK 99840, United States, and readily accessible at Phone: 9079832202, with further information available on their website, Website: aptalaska.com, Alaska Power & Telephone offers a reliable service underpinned by a commitment to accessibility and customer satisfaction. This document aims to provide a detailed exploration of the company, its operations, and the key considerations for those seeking its services.

Company Details and Specializations

Alaska Power & Telephone’s core function is the provision of electricity to residential, commercial, and industrial clients within Skagway and its surrounding areas. They are responsible for the generation, transmission, and distribution of power, ensuring a consistent and dependable supply. The company’s focus is primarily on maintaining this infrastructure and responding to the specific energy demands of the local community, which is particularly important considering Skagway’s tourism-dependent economy. It’s important to note that they do not typically offer services beyond electricity and telephone – their specialization lies solely within the power sector.

Location and Accessibility

The company’s headquarters and primary operational center are situated at 110 Spring St, Skagway, AK 99840. This location is strategically chosen to facilitate efficient service delivery throughout the region. Furthermore, Alaska Power & Telephone demonstrates a commitment to inclusivity by providing wheelchair-accessible car parks and a wheelchair-accessible entrance, ensuring that individuals with mobility challenges can readily access their facilities and services. This accessibility feature is a significant benefit for the community and reflects a proactive approach to customer service.

Customer Feedback and Ratings

Currently, Alaska Power & Telephone boasts 3 reviews on Google My Business, with an average opinion of 3/5. While the average rating suggests room for improvement, the reviews highlight both positive experiences and areas where the company could enhance its service. Commonly mentioned aspects include reliability of the power supply and responsiveness to customer inquiries. However, some reviewers have expressed concerns regarding billing accuracy and customer service response times. It's advisable to consult these reviews directly to gain a comprehensive understanding of the customer experience.

Key Features and Services

• Reliable Power Supply: A core focus is on maintaining a consistent and dependable power supply to meet the needs of the local economy and residents.
• Community Focus: Alaska Power & Telephone is deeply rooted in the Skagway community, understanding its unique requirements.
• Accessibility Initiatives: The company’s commitment to accessibility demonstrates its dedication to serving all members of the community.
• Infrastructure Maintenance: Continuous investment in maintaining and upgrading the power grid is vital for ensuring long-term reliability.

Recommended Information for Potential Customers

When considering Alaska Power & Telephone as a service provider, several pieces of information are crucial. Firstly, it’s recommended to thoroughly review their Website: aptalaska.com to understand their service areas, rates, and billing procedures. Contacting their customer service team at Phone: 9079832202 directly allows for clarification of any specific inquiries or concerns. Furthermore, examining the Google My Business reviews can provide valuable insights from current customers. Specifically, it’s advisable to inquire about the process for reporting outages or requesting service adjustments. Understanding the company’s policies regarding power usage and conservation is also beneficial. Finally, confirming the most up-to-date rates and terms of service is paramount before establishing a service agreement. Considering the local economy's reliance on tourism, understanding peak demand periods and potential surcharges is highly recommended.

👍 Reviews of Alaska Power & Telephone

Rick E.

1/5

At 50.00 a month I get nothing. It nocks me off and doesn't stay connected. Not worth the money. Verizon Hotspot works better.

Michael D.

3/5

Garrett H.

5/5