Apple Stoneridge Mall - Pleasanton, California

Address: One Stoneridge Mall Rd, Pleasanton, CA 94588, United States.
Phone: 9253981962.
Website: apple.com
Specialties: Electronics store, Computer repair service, Mobile phone repair shop.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Repair services, Wi-Fi, Wi-Fi, Quick visit, Electronics, Debit cards, Mobile Wallets.
Opinions: This company has 1131 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Apple Stoneridge Mall

☎️9253981962

⏰ Open Hours of Apple Stoneridge Mall

Monday: 10 am–7 pm
Tuesday: 10 am–7 pm
Wednesday: 10 am–7 pm
Thursday: 10 am–7 pm
Friday: 10 am–8 pm
Saturday: 10 am–8 pm
Sunday: 11 am–6 pm

Overview of Apple Stoneridge Mall

Nestled at

One Stoneridge Mall Rd, Pleasanton, CA 94588, United States

, Apple Stoneridge Mall stands out as a premier destination for electronics enthusiasts and tech support seekers alike. The mall, accessible via phone 925-398-1962, is well-known for its strategic location and comprehensive range of services offered by Apple, making it a must-visit spot for both Apple product purchases and repairs.

Key Features and Services

Specialties: Apple Stoneridge Mall specializes in providing top-notch services including electronics sales, computer repair, and mobile phone repair. Whether you're in the market for the latest Apple gadgets or require urgent technical assistance, this mall caters to your needs with expertise and care.

Other Points of Interest: The mall offers convenience and accessibility features such as delivery services, in-store pick-up, and in-store shopping. Customers can enjoy the benefits of Wheelchair-accessible car park and Wheelchair-accessible entrance, ensuring a comfortable shopping experience for everyone. Additional services like On-site repairs, WiFi access, and the option for quick visits highlight its commitment to customer satisfaction. Accepted payment methods include Debit cards and Mobile Wallets, making transactions smooth and hassle-free.

Given the numerous positive reviews, particularly the average rating of 4 out of 5 stars on Google My Business, it's clear that Apple Stoneridge Mall prides itself on delivering exceptional customer service. Customers often commend the timely and efficient handling of their issues, showcasing the store's dedication to meeting customer expectations.

What to Expect

Visiting Apple Stoneridge Mall is not just about shopping; it's about experiencing a blend of retail and service excellence. With options for quick visits, repair services, and the option to purchase Apple products in-store or have them delivered, this mall offers flexibility and convenience. The staff's willingness to assist, as highlighted by positive reviews, ensures that every customer leaves with a sense of satisfaction and trust in their purchases.

For those considering a visit: Whether you're looking to upgrade your Apple device, need repairs done, or simply want to explore the latest tech offerings, Apple Stoneridge Mall is an excellent choice. Don't miss out on their delivery and in-store pick-up services for added convenience. With a welcoming environment, accessible facilities, and a commitment to customer service, your experience here promises to be memorable.

Recommandation

To fully leverage the services and amenities offered by Apple Stoneridge Mall, it's highly recommended to visit their website at Apple.com. Here, you can explore their latest products, schedule repairs, or arrange for a delivery that suits your schedule. Don't hesitate to get in touch through their website for inquiries or to make the most out of their offerings. Your next tech adventure awaits at Apple Stoneridge Mall

👍 Reviews of Apple Stoneridge Mall

Apple Stoneridge Mall - Pleasanton, California

Usha D.

5/5

I was here for the battery issue of my laptop. I reached here much earlier than my appointment and still the moment I entered, I was asked by one of their representatives and after understanding my purpose of visit they immediately referred me to a technician who diagnosed the issue after going through a few checks and gave me options to choose. I was really very happy with the service and the suggestions that were shared with me. It was a wonderful experience, thank you.

Sean C.

5/5

I’ve had to go to this location a few times over the months. Always have been highly impressed at the professionalism and courtesy of the store team. From interactions with general store staff. To working with management at this store level on making a poor situation I had with phone support right.
Thank you Apple Stoneridge Mall. Highly recommend!

Dheeraj K.

1/5

I don’t feel welcome here. The employees make you feel that they are more important than customers. The attitude is that if the customer wants to but it they will as they are desperate of the products. Even if they are treated badly they will still buy it. I don’t an employee why do you guys just stand there instead of talking to customers, he mentioned they only check in customers. They won’t talk to them. The customers are left hanging in there. I feel sorry for Steve Jobs for what this company has come to be.

Iwin A.

1/5

They repack and resell. I paid for 2 brand new iPad for my
twin daughters kids. When I was setting it up I got a message (screenshot attached).

Marina P.

1/5

Here is my experience with the Apple store in Stoneridge Mall. I recently had my wallet stolen by two guys of Indian appearance with dark skin. They tried to use my credit cards at different stores in the mall. All the stores declined the purchases except the Apple store. The salesperson did not even ask for ID or look at the name on the card. The card has an Eastern European name of a woman. If the store employee had looked at the card, he would have realized that the name and gender did not match the person using the card. I understand that everyone wants to sell the product faster and get a commission, but what about the store's reputation and customer trust? I have heard from other people that other Apple stores do not ask for ID or check names. Store managment needs to improve the work ethic and train the personal to set of values that determines how any employee approaches their work. Employees with strong work ethics are highly motivated and produce consistently high-quality results and customer trust.

Debbie F.

4/5

I haven't been to stoneridge Mall in 10 plus years since I moved. It has lost a few of the department stores that I used to go there specifically for as in Nordstrom and a few more smaller stores like Francesca's which was a little boutique. I didn't even see the Godiva area anymore. Otherwise it looked nice Santa was already out and it wasn't like 2 weeks ago I think. It was okay I used to like it more 10 years ago.

Alvin Y.

5/5

5/5 Excellent highly reccommend. A huge shoutout to Maddie for her A1 A+ 5 Star attitude and customer service. Super easy to pop in and out and walk away with an unlocked iPhone 16 Pro with Apple Intelligence. What a great day.

Mike O.

5/5

Marc was a great help and really worked hard to solve my issues. The people are always helpful and this store is less crowded and easier to access than some.