Arkwest Communications - Danville, Arkansas

Address: 205 E 7th St, Danville, AR 72833, United States.
Phone: 4794954200.
Website: arkwest.com
Specialties: Telecommunications service provider.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 31 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Arkwest Communications

☎️4794954200

⏰ Open Hours of Arkwest Communications

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

Overview of Arkwest Communications

Located at 205 E 7th St, Danville, AR 72833, United States, Arkwest Communications stands out as a reliable telecommunications service provider. With a contact number 479-495-4200, potential customers can easily reach out. Their online presence is well-established through their website arkwest.com, where one can find more detailed information about their services and offerings.

Key Features

Arkwest Communications specializes in providing comprehensive telecommunications services, ensuring that businesses and homes alike have access to the latest in communication technology. Their commitment to customer service is evident in the variety of payment options they accept, including Debit cards, NFC mobile payments, and Credit cards. This flexibility caters to a wide range of preferences, making it convenient for customers to settle their bills.

Accessibility and Inclusivity

Understanding the importance of accessibility, Arkwest Communications offers a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating their commitment to inclusivity. This ensures that all customers, regardless of physical ability, can access their services without difficulty.

Customer Reviews and Opinions

The company has garnered attention on Google My Business with 31 reviews, reflecting a broad spectrum of customer experiences. Many reviews highlight the exceptional assistance provided by staff members like Matt Green and Erin Parker, who went above and beyond to resolve issues, as evidenced by a positive review: "We were having trouble with our remotes and internet/tv. Matt Green and Erin Parker took the time needed to spend to get the issue corrected. Without their great help and knowledge, we would not have gotten the issue resolved. A BIG thanks,". This suggests that customers value the knowledgeable and helpful service they receive.

Average Opinion

The average opinion of Arkwest Communications is 3.5 out of 5, indicating a generally positive experience among their clients. While there's always room for improvement, the majority of feedback suggests that the company excels in delivering quality telecommunications services and customer support.

Recommendation for Potential Customers

If you're in the Danville area or need reliable telecommunications services, Arkwest Communications is definitely worth considering. Their accessible facilities, diverse payment options, and commitment to excellent customer service make them a standout choice. For those interested in learning more or initiating a service, visiting their website arkwest.com is a great first step. Don't hesitate to contact them through their website or call them at 479-495-4200 to explore how they can meet your communication needs. Your next step towards seamless connectivity could be just a click or call away.

👍 Reviews of Arkwest Communications

Arkwest Communications - Danville, Arkansas

Marty A.

5/5

We were having trouble with our remotes and internet/tv. Matt Green and Erin Parker took the time needed to spend to get the issue corrected. Without their great help and knowledge, we would not have gotten the issue resolved. a BIG thanks,

J J.

1/5

Have the 100mps package and it’s somehow terrible, it’s very inconsistent and speeds drop every single day. Not just once or twice but all day, constantly dropping at times. Have a very good router/lan cables to devices...there should be no problems, but is.

Edgar S.

1/5

Absolutely unsatisfied with the reliability this company provides: Internet drops, ArkWest application frozen to screen, extremely weak connectivity, you name it! This is the second time this week we’ve had problems with the ArkWest application and internet dropping and I feel like it’s only my household...
This company used to have fewer issues until they started making cable, internet based to stream shows. What gives? I’m already paying 100 dollars a month for a service that drops connection at the ABSOLUTE worst times. I can’t even trust myself to do my homework at home without worrying about an internet drop. My mother watches the news every day before work and just last night and the 3 nights before, the ArkWest application logo was frozen onto the screen. The first time, I had a nice lady help me resolve my issue, but heck, am I going to have to call ArkWest ALL the time when their application is messing up on my TV?

Very nice people over at the ArkWest center, but I’m almost absolutely certain that they don’t know how to handle internet drops/ArkWest App outage like that for households.

2/10, would not recommend.

Will gladly update to 5 stars once problems have been resolved for a period of time.

Edgar S.

3/5

What used to be a stable connection, it now drops at the WORST moments you can be in. For example, online tests given from university. Some students get a big fat ZERO if they are kicked out of a test because of dropped internet connections.
Decent prices for good mbps for gaming and streaming but let’s try and aim for reliability...

Pixelated B.

1/5

Was good until I got the 100mb package. Got worse which makes no sense. Only works half the time and the other half is spent waiting on the slow speeds. Lots of problems that need to be fixed. Would not recommend but kinda the only option around here. Would choose another ISP if I could but I'm kinda forced to only use them.

melonball

1/5

Our internet, which runs through a fiber-optic cable, AND we pay over 100 dollars a month for, just randomly cuts out for around 30-40 minutes and becomes incredibly slow for absolutely no reason, multiple times a week. I would not recommend their internet services AT ALL. Get your act together.

theaustinpowers

5/5

Our internet went out recently and I called Carmen (who had helped me successfully with a technical issue beforehand) and she sent a technician to our house to diagnose the problem. Neal arrived at our house shortly later and was able to diagnose the problem right away and got us back up and running in no time flat! Many thanks to Carmen and Neal, two OUTSTANDING EMPLOYEES of Arkwest!

Melissa S.

1/5

I have not been able to get ahold of anyone since cable changed to relying on internet. I call, and it says "leave a message" then shuts off before I can. The gentleman that installed our service was the best, but now we cannot get an answer to why things aren't working.