Bruxvoort's Home Center - Pella, Iowa

Evelyn G.

It's refreshing to still find great customer service! When our refrigerator quit cooling, we had to act quickly. From the knowledgeable, non-pressure sales experience to next morning delivery and installation, we couldn't be happier. Everyone was courteous and efficient. We even saved nearly $150 when Bruxvoort's matched a big box store's price. We highly recommend Bruxvoort's and will be back for future appliance purchases.

Kate H.

Recently Chris from Bruxvoorts came to work on our recently purchased appliance. He was friendly, respectful, and knowledgeable. He was even great with pets. I appreciate the positive experience with Bruxvoort long after the sale was made.

Joe M.

We have been purchasing from Bruxvoort's for many years. We have always been very pleased with our experiences and treated great. The staff are knowledgeable about the products they sell and very accommodating. Bruxvoort's has a great selection to choose from and the prices are competitive. When my wife or I walk into the store we are recognized by name and made to feel welcome. Our last major purchase was a stove, micro & refrigerator. Todd did a super job explaining differences in features and helping us make a decision. If we do need service, their technicians are so kind and helpful. They remember you from years back and go out of their way to exceed your expectations and represent their store well.

Rebecca L.

Wow! Bruxvoort's furnished our home in no time! Very pleased with Kathy's knowledge and expertise in sales. Our overall experience was more then just purchasing new furniture. These people here care. It truly was an experience that made our home warm and cozy. Thank you to everyone at Bruxvoort's.

John M.

Friendly, helpful, knowledgeable service and reasonable prices. Delivery was as promised, and great care was taken to make sure the washer and dryer were hooked up properly and working.

Tom P.

Working with Bruxvoort's was a breeze! The in-store associates were extremely helpful in selecting the right furniture for my home and providing information on each model. The delivery workers (Jason and Chip) expertly maneuvered a huge sectional through narrow halls and didn't leave a mark... you wouldn't have even known they were there! They had a 4-piece sectional out of the truck and assembled in my living room in 30 minutes. Impressive service all the way around!

russ F.

I tried shopping local and have never been so disappointed. I along with other customers from the reviews ended up with appliances that were damaged out of the box. After unboxing them I called in the damages. They took the message and were to call me back. Two weeks later I had to call them because they were to busy to return the call. Was told it was normal for the sides of my $2800 fridge to be all wavy. I have looked at the big box stores and the only fridges with similar damages are in the scratch and dent area. The door on my $4000 microwave/oven combo was scratched. They were willing to order a new door for it. I am still waiting on a part for my range hood(supposedly ordered 9 months ago). I spent over 14k for all my stuff and am treated no bett box store. Tried to give them another shot tonight for some counter tops. One salesman was to busy talking to another employee about non work stuff from what I overheard. Told me to go upstairs and wait for him. I was figuring on spending an additional 4k. I just turned around and left. Everybody always knocks the big box stores, but I could have saved a lot of money going to them instead. The big box stores would also exchange items that are damaged.

Update
Installed my oven vent last night and found the chimney was scratched after removing the protective film. Went to the website to see what time they opened and read the reply to my review and saw that my recirculating kit had arrived 5 days ago. I never received a call saying it was in .Did talk to Russ and he was very apologetic.

Frank S.

I delivered a roll of carpet here.
Mike was on it, fast fast unload.
TY!