Costco Wholesale - Westlake Village, California

Justin C.

I just wanted to point out that this pharmacy has provided me with exceptional customer service and answering the phone is never a problem. Every time that I need a refill, without hesitation it’s always ready for me never lapsing the days for my dosages. If you are looking for better health, amazing customer service and never any worries for prescriptions please move to this pharmacy.

Alexander P.

this particular location for the following reasons. Firstly, there are always free parking spaces here, even on weekends you will find them without problems. Secondly, there are not very many people, in principle. If you are in a period when there are a lot of customers, then three people work at the checkout. The cashier himself and two assistants, who work very quickly, put the products in boxes in four hands. It is very convenient and very fast. Thirdly, here you will always find some products or products for the promotion. According to my observations, this happens once every one or two weeks. Personally, I buy. There are a lot of things for work and various tools and utensils for the house. I highly recommend it, you won't be disenchanted, that's for sure.

V F.

It's a fine Costco

Saddest food court pizza I've ever had - raw, flat dough with hard cheese. I felt bad for people who ordered whole boxes. The area was a mess too.

Judy B.

Sept. 2022 update. We are seeing their gorgeous Christmas trees already. Can’t wait for the season!
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They have the BEST Christmas displays! A Jolly snowman, LED lights on trees, and specially WRAPPED flowers (They looked like African daisies OR Chrysanthemums)..Who else does this?! You might think that all Costcos are alike, but they aren't. Westlake Costco has smoked salmon, and I haven't found it in other nearby stores. And if you ever doubted, Costco in general does Christmas like no other store, and there are deals and gems.

Ramon G.

Arrived at 7pm had an 8am appointment parked on the side of the store by the docks didn’t get bothered at all. Checked in at 6:30am was put on a dock and unloaded promptly very nice and friendly staff. Best way to come through the back of the store tight turn to get to the docks but it’s doable.

Samantha R.

I understand employees are being forced to check customer ID photos at the door, but they need to be really careful, because some people go through health issues and don't look the same as they did in their initial membership photo.

An employee's first instinct shouldn't be to get in the person's face, talk over them, accuse them of using someone else's ID, and just continue talking over them angrily like the person is a criminal. There's a short older woman with dark hair and glasses at the front door who is extremely inappropriate about enforcing photo IDs, and her behavior was really gross. I wouldn't be surprised if it caused a lawsuit down the line.

Ammar A.

Very nice people on counter. They are helpful. I went there to convert cash back into Costco card. They told me I can also have the cash. Return service is good but I recommend only use it is you really need it.

Rolly G.

This is a good location to shop with efficient and but now so very overly 'check every customer' conscious cashiers. It is well-stocked with food and merchandise and overstocked with "check the IDs of your honest customers" procedures. The customer service section is mid.
Thecspeed of returns has gotten better here.