Goodwill Fitchburg - Fitchburg, Wisconsin

Introduction to Goodwill Fitchburg

For individuals seeking a valuable and multifaceted shopping experience, Goodwill Fitchburg stands as a prominent community resource. Located at 6291 McKee Rd, Fitchburg, WI 53719, United States, this establishment offers a unique blend of services and retail offerings, extending far beyond a simple thrift store. With a dedicated phone line at 6082685160 and a comprehensive website at goodwillscwi.org, Goodwill Fitchburg provides accessible information and convenient services to its patrons. It’s a place where sustainable shopping meets personal growth and community support.

Specialties and Services Offered

Goodwill Fitchburg distinguishes itself through a diverse range of specialized services and retail categories. Primarily, it functions as a thriving thrift store, offering a vast selection of gently used clothing, household goods, and furniture at significantly reduced prices. However, its scope extends considerably beyond traditional retail. The store operates as a valuable career guidance service, assisting job seekers with resume writing, interview preparation, and job search strategies. It also serves as a dedicated clothing store, carefully curated with a wide variety of styles and sizes. Furthermore, it functions as a discount store, providing affordable options for everyday necessities.

Crucially, Goodwill Fitchburg operates as a dedicated donations center, accepting contributions of gently used items from the community. These donations are then carefully sorted, cleaned, and resold, contributing to the organization’s mission of providing employment opportunities for individuals with barriers to employment. Beyond retail, they offer a valuable furniture store division, providing affordable furniture pieces to the community. Adding to its utility, Goodwill Fitchburg provides a comprehensive resume service, assisting individuals in crafting professional resumes and cover letters. Finally, there’s a dedicated shoe store offering a range of footwear options at competitive prices.

Key Features and Amenities

Goodwill Fitchburg is committed to providing a welcoming and accessible environment for all customers. The store offers a range of payment options to cater to diverse preferences, including credit cards, debit cards, and NFC mobile payments. The facility is designed with accessibility in mind, boasting a wheelchair-accessible car park and a wheelchair-accessible entrance. Customers can expect a quick visit, allowing for efficient shopping. Clothing is a central offering, alongside furniture and a wide array of discounted goods. The store welcomes visitors with open arms and a mission to provide valuable resources.

Customer Feedback and Reputation

Goodwill Fitchburg consistently receives positive feedback from its customers. As of today, the store has garnered 200 reviews on Google My Business, reflecting the strong community support and satisfaction. The average opinion is 4.1/5, highlighting the store’s commitment to quality service and valuable offerings. Here's a summary of common themes from those reviews:

• Affordable Prices: Many reviewers praise the low prices and the opportunity to find unique items at significant discounts.
• Friendly Staff: Positive comments consistently mention the helpful and friendly nature of the store’s employees.
• Variety of Goods: Customers appreciate the wide selection of clothing, furniture, and other items available.
• Community Impact: Reviewers commend Goodwill’s contribution to the community through job training and employment opportunities.

Additional Points of Interest

Beyond the core retail and service offerings, Goodwill Fitchburg provides several additional conveniences. Delivery options are available, allowing customers to have their purchases shipped directly to their homes. For those needing immediate assistance, same-day delivery is often possible. The store also provides support for individuals with disabilities, ensuring a comfortable and inclusive shopping experience. The store's layout facilitates a quick visit, maximizing efficiency for shoppers.

In conclusion, Goodwill Fitchburg is more than just a thrift store; it’s a valuable community hub offering a blend of retail, career services, and charitable support. Its commitment to accessibility, affordability, and community impact makes it a worthwhile destination for shoppers and supporters alike. Goodwill Fitchburg represents a genuine investment in personal growth and community well-being.

👍 Reviews of Goodwill Fitchburg

Rachell T.

2/5

Selection is okay. Prices are kinda steep for a thrift store. I’m not overly pleased with the staff, though. Every time I’ve been here, they’ve been mediocre at best. This most recent time, the lady ringing me up quite rude. She completely ignored me until I set my things on the counter and was rude and dismissive throughout the rest of the transaction.

Al T.

2/5

In recent months, prices at this location have absolutely skyrocketed. This used to be a very trusty source for bargains. As of late it’s likely the priciest goodwill / st Vinny’s in the Madison area.

Jeff S.

3/5

Fair prices, even though some don't make a lot of sense. I get it, you have multiple employees pricing some of the same stuff, and trying to keep to a standard policy. You can't nail it on every price.

I just visited today, for the first time in a couple of months. They had a sale on vases — $1.99. Previously, the sale signs would say "unless otherwise marked." In this case, it means that vases were sale priced at $1.99, but any of the nice, heavier glass vases were $5+.

That's fine, but they changed their signs. Instead of a clear ≈18pt font, noting the pricing exception, they made the font much smaller. It even looks like they shrunk the side of the *asterisk. I was specifically looking for this exception verbiage, and it's so small that looking up, past the stand's base, often covers the fine print.

Hiding fine print on a thrift store's sale sign is no bueno. Every shopper seeks straightforward pricing.

Please update your signs to be clear about the sale pricing's exceptions, so shoppers aren't constantly bringing up items that they feel they got a sale/deal price on. When the item's pricing is actually reverted to a sticker price that's 2-4x the cost, it's not a good look, especially for a thrift store.

Sarah O.

5/5

Staff are always friendly and willing to help find items- Store is clean, isles free of clutter & clothes are (90%) in the right section for size. I love going in and just looking around- rotation of items is pretty fast. My tip- If you see something you like, get it or try and put a hold on it because most likely it won't be there the next time. I've picked up really great finds there.

A. S.

5/5

By far my favorite store to visit! It is always kept clean and organized! The staff especially Cathy Z. and Ariana are always so pleasant & willing to help. The store is out of my way but I always come in because of the staff & cleanliness! Keep it up!

Ransom S.

4/5

I stop in from time to time.
Everyone is really helpful if you ask,
Or sometimes they'll look in the back for you, If your looking for something not in the shelf. Prices are fair, Some things can be overpriced at times in the electronics.
Other then that, it's a good, Clean & Friendly store.

Tim F.

3/5

Nice store clean and uncluttered. Not to busy when I was there. I was looking for reading material, they have a very small book section however, found nothing of interest. GW is my goto place when looking for a new book to read so I tend to rate them based on the library they have.

Patti J.

1/5

It was trouble , they treated us very bad, because I said Hi how r u and she didn't answer me, so I said iam fine thanks for asking me! Then she call the manager up and the manager was something esle , so sad that people that work with the public have to b that way. Anyway to make a long story they where rude to us so we left without buying anything . And by the way iam a 62 yr. old and was just trying to friendly.