Living Spaces - San Leandro, California

Pupul M.

I usually don't complain about furniture that I have bought because I understand the nuances associated with it. But this time I am super disappointed with the kind of service offered by living spaces. This is the second sofa I bought from living spaces, the first one I got survived well for over 2 years and I had no complains. This time around, it has not even been a year and the entire cushion has gone flat. There is absolutely no support and it wasn't even a cheap sofa ($1600). Not only the sofa, every cushion I got, has absolutely no firmness anymore. And when I ask for warranty help, it is claimed that firmness is normal wear and tear. Everyone here would agree that it's an "abnormal" wear and tear. While I understand it might be living spaces policy to not support issues with firmness, they should stop selling sofas which don't meet certain quality standards. This is really sad. They may not care about one customer but they definitely did lose one.

Paulina L.

We bought a king bed frame from this store, with delivery and setup. Once they arrived to deliver and set up they proceeded to tell us they don’t have the right screws and left the bed frame scattered. Took us reaching out to Living Spaces 48 hours later to get told they delivered the wrong bed. A week later they come to “fix” the issue to only bring the wrong bed size AGAIN. Still 24 hours later and no one has reached out and we have the bed frame still scattered and no solution. We spent $900 for an unassembled, wrong size, safety hazard bed frame.

Update: 4 weeks later we finally got the bed frame assembled. To only find out that it was always the right bed frame and screws. Living Spaces offered absolutely no customer service or proper compensation. HIGHLY recommend for anyone to use anyone but Living Spaces. Unless you want delays, excuses, inconveniences, and chasing after getting the correct product you spend hundreds of dollars on.

Caitlin D.

The delivery got complicated and difficult but these guys really did their best and eventually everything got sorted out and done!! Plus the couch itself is great!!

Rashida C.

Excellent sales associates, and we found like 5 couches that we want to purchase. We were looking for modern u-shape sectional sleepers.

The prices were pretty reasonable as well!

Lauren R.

Had an amazing experience ordering furniture here! Staff was friendly and helpful. Shazia helped us find the perfect bed for us. And Siraj helped me organize all my items on my invoice. I can’t wait to get my furniture! I can’t believe how easy they made things for me. Thanks again!

Habib M.

Had an amazing purchasing experience here. Michelle was an amazing host, the prices are very reasonable given the quality and the trendiness of the furniture, with top notch service.

Erica G. (.

Awesome customer service. I was greeted son after entry. Everyone was nice and super helpful. Great prices on beautiful high-end furniture.

Sandy W.

Came in looking for new furniture for our home. The service that was provided was great, I appreciate how communicative the staff was and how everything was delivered on time.