Ogden Telephone Company - Boone, Iowa

Ogden Telephone Company: A Reliable Provider in Boone, Iowa

For individuals and families seeking a dependable telephone company, Ogden Telephone Company stands as a strong recommendation. Located at 1117 Kate Shelley Dr, Boone, IA 50036, with a readily accessible phone number of 52369050, and a comprehensive website at ogdentelephone.com, this company has steadily built a reputation for quality service and customer satisfaction. The company’s presence in Boone, Iowa, signifies a commitment to serving the local community, and its modern facilities, including a significantly sized and thoroughly clean new building, are a testament to its investment in reliable infrastructure.

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About Ogden Telephone Company

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Ogden Telephone Company specializes in providing a range of telephone services, ensuring seamless communication for its customers. While the core offering remains traditional telephone service, the company has demonstrably evolved to meet the increasingly sophisticated demands of modern connectivity. Their dedication to providing a positive customer experience is evident in several key areas. The company's commitment to accessibility is noteworthy, with a wheelchair accessible entrance and a wheelchair accessible parking lot, reflecting a genuine concern for inclusivity and ease of access for all patrons. This dedication extends beyond physical accessibility, as indicated by reports of friendly and pleasant staff interactions, alongside a willingness to meticulously explain services and accommodate individual schedules – a characteristic frequently highlighted in customer feedback.

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Key Features and Benefits

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• Reliable Service: Customers consistently report experiencing stable and dependable telephone service, suggesting a robust network infrastructure and proactive maintenance practices.

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• Customer-Focused Approach: The company’s representatives are described as approachable and willing to go the extra mile to assist customers, fostering a sense of trust and satisfaction.

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• Convenient Payment Options: The ability to conveniently drop off payments is a valued amenity, simplifying the billing process and reducing the need for online transactions.

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• Modern Facilities: The newly constructed building in Boone represents a significant investment in providing a comfortable and efficient environment for both staff and customers.

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Customer Feedback and Reputation

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Ogden Telephone Company boasts an impressive average opinion of 4.8/5 based on reviews on Google My Business. This high rating speaks volumes about the positive experiences shared by its clientele. The feedback consistently emphasizes the friendliness of the staff, their willingness to thoroughly explain services, and their flexibility in accommodating individual needs. Notably, several customers have lauded the company's internet service, describing it as ‘the best we’ve ever had.’ The spacious and clean nature of the new Boone location also contributes positively to the overall perception of the company. The ‘hot’ customer service representatives frequently mentioned in reviews further underscore the dedication to providing a welcoming and supportive experience. It is also noteworthy that the company’s operational philosophy appears to prioritize ease of use and convenience, as evidenced by the seamless payment process and the attentive approach to customer service.

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Contact Information and Location

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Address: 1117 Kate Shelley Dr, Boone, IA 50036
\nPhone: 52369050
\nWebsite: ogdentelephone.com

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For those seeking a dependable telephone provider in Boone, Iowa, Ogden Telephone Company presents a compelling choice. Its commitment to accessibility, customer service, and reliable infrastructure makes it a noteworthy option. The company’s proactive approach to meeting customer needs, coupled with its modern facilities and positive online reviews, solidify its position as a valuable resource within the community.

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The company’s responsiveness and flexibility are apparent, with representatives demonstrating a genuine desire to assist customers and accommodate their individual requirements. This dedication to customer satisfaction is a key differentiator and contributes significantly to the positive feedback received. Further enhancing the customer experience, the company ensures accessibility for all, providing both a wheelchair accessible entrance and parking lot. This commitment to inclusivity underscores a broader dedication to serving the community with respect and consideration. The clean and spacious new building in Boone offers a pleasant and functional environment, reflecting the company’s investment in its operations and its commitment to providing a positive customer experience.

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"summary": "Ogden Telephone Company is a reliable Iowa-based telephone provider known for its excellent customer service, accessibility, and dependable service, earning a high average rating of 4.8/5.",
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👍 Reviews of Ogden Telephone Company

Seth M.

4/5

Their new building in Boone is very large and clean. The staff was friendly and pleasant to deal with. They took the time to explain things to me and worked with my schedule to have my service installed.

Lisa B.

5/5

Love being able to drop off a payment. This has been the best internet we have ever had.

Paul F.

5/5

The customer service reps are hot.

Matthew M.

5/5

Easy going

Eric H.

5/5