Star Communications LLC - New London, Wisconsin

Star Communications LLC: A Comprehensive Overview

Star Communications LLC is a well-established Internet service provider located at 106 Northridge Dr, New London, WI 54961. Their commitment to delivering reliable, high-speed internet services has made them a popular choice among residents of New London and the surrounding areas.

Address: 106 Northridge Dr, New London, WI 54961

Phone: 05602437

Website: starcomwi.com

Specialties: Internet service provider

Other points of interest: Wheelchair accessible parking lot

Opinions: This company has 69 reviews on Google My Business.

Average opinion: 3.4/5.

Founded with a vision to provide affordable and reliable internet services to the community, Star Communications has grown to become a trusted name in the industry. Their dedication to customer satisfaction is evident in their top-notch customer service and technical support teams.

One of the key factors that set Star Communications apart from their competitors is their minimal downtime due to equipment failure. Many satisfied customers have reported minimal interruptions in service over the years, which is a testament to the company's commitment to maintaining a robust and reliable infrastructure.

Though the company has faced some challenges in recent years, particularly with the increasing demand for high upload services, they have remained adaptable and responsive to their customers' needs. This has been reflected in their average opinion score of 3.4/5 on Google My Business, with many customers praising their quality, affordable internet services.

In conclusion, Star Communications LLC is a dependable and customer-centric internet service provider that has managed to maintain a strong presence in the New London area. With their commitment to delivering reliable services and their dedication to customer satisfaction, they continue to be a popular choice for families and individuals seeking a quality, affordable internet service.

Key Features and Information

• Reliable and high-speed internet services
• Minimal downtime due to equipment failure
• Top-notch customer service and technical support
• Wheelchair accessible parking lot

👍 Reviews of Star Communications LLC

karen L.

5/5

I have had Star Communication for many years. Very happy with the quality of the internet service. Our down time due to equipment failure was very minimal over the years. The customer service and Technical service is top notch! I recently started working from home needing a high upload service, which created us to find a new internet provider 🙁 I would highly recommend Star Communication though for a family needing a quality, affordable internet service!

Alison R.

5/5

Everyone I've talked to at Starcom is incredibly friendly and helpful. They were on their game when the power went out in April for a couple of days. Our router was not working after the power came back up and the service worker was out to our house the same day. We get horrible service at our house and need our wifi to make calls and we were incredibly grateful they came out same day to fix our issue.

Joe W.

3/5

Great customer service. Not the best product. Buffers on one device running and when you call for trouble shooting advice, you are told to unplug and replug. Problem still comes back. Almost seems like the speed you pay for is not what you receive. Still is best available for rural homes unfortunately.

Cindy V. D. H.

5/5

I cannot say ENOUGH GOOD THINGS about Star Communications! We could not get any internet service at my home since we built 20 years ago. We always had to connect with our phone plan which had limited data, so we could not give out our password to anyone when they came over, could not live stream Netflix or YouTube etc.
Then in Feb. 2020, we got a flyer that said Star Communications was going to be available in my neighborhood -- in March of 2020, I started working from home and was so very grateful to have gotten this service at just the right time!
Whenever I call or have an issue, they are always so accommodating and friendly and try to fix my issue ASAP, but honestly, I've probably only had to call maybe 3-4 times in the past 3.5 years and every time has been a simple fix except for once when they had to replace my router, but even then, it was a seemless process!
Thank you Star Communications for giving top-notch service ALWAYS!!

Spruce I. U. L. M.

5/5

Have had Star Communication as our internet provider for 4 years now and have been very happy with the overall reliability of the service. Any issues that have come up were all handled promptly and professionally to minimize any downtime. Great customer service!!

Sharon L.

5/5

We are very happy with Star Communications. They are professional and do a great job. We have always had prompt service. If you have a problem they will figure it out. Ashley and Kasi are friendly, helpful, and do a wonderful job. The technicians are knowledgeable and troubleshoot problems. Very happy with Kurt’s installation today. Thank you for your great service!

Chad K.

5/5

5+ stars! Can't say enough good about the customer service. We have had star as our internet provider for several years now and have been really happy with the consistency of the internet. Recently we had an issue where we didn't have internet. It was noon on Friday and I called and Cassie was fantastic and wanted to make sure we didn't go the weekend without internet and made sure to get a technician out yet that day. Scott came out and spent over 2 hours until nearly 8:00pm to make sure we were all taken care of. A huge thank you and we are very appreciative to have that kind of service. We all know in today's world being contected to the internet is definitely important, I would highly recommend Star Communications to anyone that is in their growing service areas.

Jill R.

1/5

Unfortunately this company's "POLICIES" are more important than keeping a customer. As they have added customers to their service their WIFI has become very unreliable. They will tell you are getting the correct download an upload speeds and there must be something connected to your router using all your data. Numerous neighbors have gotten this same response. I would not recommend and if you are wondering why they have so many wonderful reviews, they ran a contest to get them.