Thomas Watch Repair - Pleasanton, California

Thomas Watch Repair: Premium Watch Repair Services in Pleasanton, CA

If you're in need of professional watch repair services in Pleasanton, CA, look no further than Thomas Watch Repair. Located at Address: 4615 First St #120, Pleasanton, CA 94566, United States, this reputable establishment offers a wide range of services to ensure your timepieces are always in top condition.

Specialties and Services

• Watch Repair Service: Thomas Watch Repair specializes in repairing various types of watches, including mechanical, quartz, and smartwatches. From replacing batteries to fixing broken hands, they handle it all with expertise.

Thomas Watch Repair also offers watch battery replacement, watch band repair, and watch cleaning services. They can help with sizing, adjusting, and even restoring vintage pieces to their former glory.

Customer Experience

What sets Thomas Watch Repair apart is its commitment to customer satisfaction. The proprietor, Thomas, is known for his dependability, always being there during business hours. He offers an honor system for services like watch sizing, allowing customers to return for adjustments at no additional cost.

Thomas' warm and welcoming demeanor creates a friendly atmosphere that puts customers at ease. His attention to detail and passion for his work ensure that each watch receives the quality service it deserves.

Accessibility and Amenities

For customer convenience, Thomas Watch Repair provides on-site parking. The location is also wheelchair-accessible, with a designated car park and entrance.

Reputation and Reviews

With 93 reviews on Google My Business, Thomas Watch Repair maintains an impressive average opinion of 4.9/5. Customers praise the excellent service, competitive pricing, and timely repairs. Many highlight Thomas' knowledge, professionalism, and friendliness, making him a trusted watch repair expert in the Pleasanton community.

One satisfied customer noted, "If you've been looking for a local watch repair, the search stops here Thomas is wonderful. He recently sized my mom's gift watch and offered 'an honor system' where she can bring it back and re-size if needed: 'just tell me I sized it for her and I will re-size it for no additional cost'. He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome. Quality service, dependability, friendly and local. Wow - Thank you Thomas I've finally found my watch guy"

Contact Information

You can reach out to Thomas Watch Repair at 9258720108 or visit their website at thomaswatchrepair.com for more information. You can also find them on Google Maps for directions.

Thomas Watch Repair is open Monday to Friday, 9 AM to 5 PM, and Saturday by appointment. They are closed on Sundays.

👍 Reviews of Thomas Watch Repair

Renee M.

5/5

If you've been looking for a local watch repair, the search stops here! Thomas is wonderful. He recently sized my mom's gift watch and offered "an honor system" where she can bring it back and re-size if needed: "just tell me I sized it for her and I will re-size it for no additional cost". He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome. Quality service, dependably, friendly and local. Wow - Thank you Thomas! I've finally found my watch guy!

Brad C.

5/5

I popped into Thomas Watch Repair thinking my Seiko watch was broken, meaning the stop watch was "not working properly". I was asking for assistance and possibly repair of the watch. I love this watch but don't wear it often. Thomas explained, very politely, that my watch was fine but I misunderstood how to use it correctly. He then explained the operational details to me in detail and sent me on my way, no charge. I am just overwhelmed by his honesty and professionalism. This level of customer support is virtually unheard of in this day and age. So, I highly recommend if you need and service or repairs to your watch please support this small local business. No, i don't work there, I am not family related, and no I am not being paid for this review. I'm just telling you the truth !

Suhaas S.

5/5

This place truly deserves a six star rating! He was incredibly helpful, especially when I had many questions about my watch. He took the time to explain everything patiently and fixed it for me, ensuring it was in perfect working order before I left. To top it off, they refused any payment for the service! It was a small but incredibly kind gesture. They even allowed me to bring my scooter inside while they worked on my watch. If you need your watch repaired, this is definitely the best place to go!

Steve C.

5/5

Thomas is wonderful! He has serviced my omega sea master for the last six years. Both changing batteries and helping me change bands, adding links and subtracting links. He’s a good man with a great business I drive all the way from San Ramon just to see him.

J M.

5/5

Wonderful place to get my watch repaired. Best customer service ever! A large array of watches. Go just to see what’s available! Close parking too!

Len Y.

5/5

Not only is Thomas an expert in watch repair, but he is also honest. He explained what is needed and my options. He installed my antique watch glass cover, removed the dead battery-- for free. He was highly recommended by a reputable jewelry store in castro valley.

シTacticalMecha

5/5

Excellent and quick service. Very friendly as well. I will continue to come back for all of my future watch repairs! Highly recommend

Ana B.

5/5

I had a great experience! I went in for a battery change, and it was super quick. The staff was really friendly, and I’ll definitely be coming back!