U.S. Bank Branch - Marengo, Ohio

Address: 28 S Main St, Marengo, OH 43334, United States.
Phone: 4192534681.
Website: usbank.com
Specialties: Bank.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of U.S. Bank Branch

U.S. Bank Branch 28 S Main St, Marengo, OH 43334, United States

☎️4192534681

⏰ Open Hours of U.S. Bank Branch

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: 9 am–1 pm
Sunday: Closed

U.S. Bank Branch in Marengo, Ohio

For individuals and businesses seeking a reliable and accessible banking partner in Marengo, Ohio, the U.S. Bank branch located at 28 S Main St, Marengo, OH 43334, offers a comprehensive suite of financial services. This particular location is a vital component of U.S. Bankâs extensive network, providing convenient access to banking expertise and resources within the local community. Itâs a strategically positioned bank that prioritizes customer service and accessibility.

Contact Information:

Address: 28 S Main St, Marengo, OH 43334, United States
Phone: 4192534681
Website: usbank.com

Specialties: The primary specialty of this U.S. Bank branch is, unsurprisingly, banking services. However, they offer a broad range of products and services tailored to meet diverse financial needs, including:

Checking and Savings Accounts
Personal Loans
Mortgage Services
Business Banking Solutions
Investment Services (through affiliated partners)
Online and Mobile Banking

Points of Interest:

This U.S. Bank branch is designed with the customer experience in mind. Key features include:

Drive-Through: Customers can conveniently conduct transactions without entering the building.
Wheelchair-Accessible Car Park: Ensuring accessibility for all patrons.
Wheelchair-Accessible Entrance: Providing a smooth and inclusive entry experience.
ATM: On-site ATM for convenient cash withdrawals.

Customer Reviews:

The Marengo branch has garnered 24 reviews on Google My Business, offering valuable insights into the customer experience. The average opinion is 3/5, indicating a mixed reception. While many customers appreciate the convenience and friendly staff, there are areas for potential improvement based on feedback regarding service speed and issue resolution. Itâs recommended prospective clients review the full reviews on the Google My Business page to gain a comprehensive understanding of the current customer sentiment.

Location and Accessibility:

The branchâs location at 28 S Main St places it in the heart of Marengo, Ohio, making it easily accessible to residents and businesses. The address is clearly marked, and the surrounding area offers ample parking. The wheelchair-accessible features further enhance the branchâs commitment to inclusivity. Proximity to local businesses and amenities contributes to a convenient and integrated experience.

Service and Support:

U.S. Bank is known for its commitment to providing personalized customer service. While the average review score is 3/5, indicating room for improvement, the bank strives to build strong relationships with its clients. Customers can contact the branch directly at 4192534681 to speak with a representative or visit the website at usbank.com to access online banking tools and resources. The website provides detailed information about services, fees, and account management. The online banking platform offers 24/7 access to accounts, allowing customers to manage their finances from anywhere.

Overall Recommendation:

The U.S. Bank branch in Marengo, Ohio, presents a viable option for individuals and businesses seeking a traditional bank with local presence. The convenience of the drive-through, wheelchair accessibility, and readily available ATM are significant advantages. However, prospective clients should consider reading recent customer reviews to assess current service levels and identify areas where the branch might be exceeding or falling short of expectations. Contacting the branch directly at 4192534681 is recommended to discuss specific financial needs and explore available banking solutions.

👍 Reviews of U.S. Bank Branch

Isaiah N.

1/5

They consistently call me looking for someone by the name of Maraget, and even after explaining the situation and trying my best to be nice, they refuse to take me off their do not call list even after telling me that they would 5 times now

They also will call from the most random numbers as I got called by them on 4 different numbers, two of which marked as Spam, in the span of a minute

I have never once used this bank, as i use TFCU

Matthew K.

1/5

First time I have ever used this branch, I should have looked at the reviews first. I've been a US Bank customer for 20 years and I just opened a Chase account today. They reversed a large check that I had deposited because it was made out to my name and my wife's name. Then told me I'd get the check back in a few weeks. I've never had this problem at other branches.

Ben B.

1/5

I deposited an insurance check for a claim. They placed a 10 day hold. Called customer service they informed me branch manager could reach out to back office to get the hold released. Called and spoke with Branch manager and she informed me she could get it released a couple days early. Instead of the 24th she would get it released on the 21st. Called bacon the 21st when it wasn't released, she avoided my call but sent a message via the lady who answered the phone and told me the funds would be released later that day or in the morning on the 22nd. The morning of the 22nd came and yep that is right no funds released. Called branch office and whent to voice mail. Branch did reach out and informed me nothing can be done it is just going to come off when it comes off. Worst bank to deal with period. 5+ year bank relationship will be over on Tuesday when they actually release the funds.

dave S.

1/5

You better hope you don’t have tattoos like me if u bank here . A teller named CINDY treated me like a convict when the atm didn’t release my funds and said contact your financial institution. I stepped in immediately to let them know, and like always there was 7 tellers and 0 customers. She tried a “card issue” statement but the teller beside her was nice and said “but he just used the same card” but not ol’ CINDY. The next man to use the atm said it was out of cash and she gladly helped him and gave him the money it didn’t dispense,and even said “ that’s what we’re here for”,while I stood in the lobby and outside (making sure the snow plows didn’t block me in) trying to contact my financial institution with 8 inches of snow on and freezing cold with our 1 year old in the truck with us. Please if u have any other options avoid this bank. We will now close my fiance’s Account here immediately ! Now my rent will be late, luckily I have enough saved to cover the rest of the bills.Totally disrespectful,unprofessional,and unacceptable!!!!!!But it’s just the reality of what I face daily due to looking a little different in a small town unfortunately!

Bill C.

5/5

I've been a USBank customer for well over 20 years. And this Marengo branch is my favorite. They are always willing to help, and with a smile.

Jeff A.

5/5

I'm a US Bank customer who often uses the Marengo branch because of it"s convenient location between Mt Vernon and Columbus. Recently I had a check deposit problem (no fault of the bank's). Erin Kelty, the branch manager, was on it Day One, cut through the red tape and had the problem solved in a few hours! She, her assistant Cindy, and the rest of her staff are polite, personable, caring and efficient. I heartily recommend this branch to locals and non-locals alike!

Dennis M.

5/5

Friendly people and good service.

Ronald D.

4/5

I bank here often, all the tellers are sweet and professional, . . . Cindy is my favorite. Please keep this branch open.